Assistive Listening Devices (ALD)
Assistive listening devices amplify and clarify sound by cutting down or eliminating ambient noise. Anyone with or without a hearing aid may use the device in the auditorium and with the Collection Gallery audio tour. Headsets and t-coil loops are distributed free of charge on a first come, first served basis at the audio tour distribution location or by request to a Visitor Services Assistant.
The entire facility is accessible to individuals using standard-sized wheelchairs. Because of the small size of the galleries, some larger mobility devices may not be accommodated in all Collection Gallery spaces. Please call 215.278.7200 or e-mail firstname.lastname@example.org for more information about specific access concerns.
A limited number of standard manual wheelchairs are available on a first come, first served basis at the Guest Services Center on 20th Street. Wheelchairs cannot be reserved in advance. It is strongly recommended that patrons who do not normally use a wheelchair bring a companion to assist them in maneuvering around the Collection Gallery and into auditorium seating.
Designated parking for vehicles bearing handicapped stickers or license plates, including van-accessible parking, is first come, first served in the Barnes Foundation parking lot on Pennsylvania Avenue between 20th and 21st Streets.
Visitors who require special facilities will find wheelchair-accessible restrooms on the Lower Level and in the Garden Restaurant.
Sign Language Interpreters
Sign language interpreters are available for lectures, workshops, special events, and reserved docent tours. Request a sign language interpreter at least three weeks prior to the reserved date; call 215.278.7200 or e-mail email@example.com.
Visitors requesting a sign language interpreter must have booked advance tickets for gallery admission or for any ticketed event. Members requesting a sign language interpreter should reserve advance member tickets for the date requested. Requests for sign language interpreters are subject to the availability of an interpreter.
Open or closed captioning is available in connection with most film and video presentations, including the visitor orientation film playing on loop in the first-floor classroom of the Collection Gallery.
Transcripts and Large Print
Collection Gallery audio tours, including the family tour, are available to deaf and hearing-impaired individuals as written transcripts. Transcripts are available in large-print format for individuals with low vision. Ask a Visitor Services Assistant for transcripts and large-print versions.
Well-behaved service animals are welcome. No pets or other animals are permitted.
The Barnes Foundation is committed to making its educational programs available to individuals with disabilities. If you are interested in enrolling in any educational program held at the Philadelphia campus and you use a mobility device or require an accommodation to participate in the program, please call 215.278.7314 to discuss how the Barnes Foundation can meet your needs.
Personal Care Assistants
No admission fee will be charged for any paid Personal Care Attendant (PCA) accompanying a visitor with severe disabilities. A request for complimentary admission for a PCA should be made at the time the visitor with disabilities purchases their ticket. Visitors who wish to purchase advance tickets should call 215.278.7200 or e-mail firstname.lastname@example.org to request a complimentary ticket for a paid PCA.
For more information about accessibility or to request accommodations, please call 215.278.7200 or e-mail email@example.com.