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A Mobile Site Just for Members

A Mobile Site Just for Members

Introducing the Barnes Member Portal. An innovative way to book tickets, register for classes, access special promotions, and much more—all through your mobile device!

The Barnes Member Portal

Our Member Portal is an easy way to access your digital membership card and guest passes, reserve tickets, register for classes and programs, and receive special announcements—right at your fingertips!

Accessing the Portal
Visit members.barnesfoundation.org and enter the phone number or email address associated with your membership. You will receive an access link via text or email within 10 minutes. You can also verify your membership using your member ID and last name by selecting "Click here to log in with your Member ID.”

Didn’t receive the access link or need to update your contact information? Email us or call 215.278.7100.

Reserving Tickets
Simply open the drop-down menu located at the top right of the home screen. Select Plan Your Visit, Admission, and then choose the date and time you would like to visit.

It's easy to reserve tickets through the Member Portal.

Your Digital Membership Card
Select the drop-down menu located at the top right of the Member Portal home screen. Then select “Membership Card”.

Your digital membership card has the same functionality as your physical card—use it to receive discounts at the Barnes Shop, Garden Restaurant, and Reflections Café.

Frequently Asked Questions

Do I need to access the portal on a mobile device? Can I use a tablet or computer?
The portal works best on a mobile device; however, you can access it on your computer or any iOS or Android device.

Why can’t I log into the portal?
After you provide your phone number or email address in the login window, you should receive an access link via email or text. If you don’t receive a link within ten minutes, you may need to update your contact information. To do so please email email us or call 215.278.7100.

Do I need to book tickets before my visit?
You do not need to book tickets in advance, but doing so ensures you can visit at the time of your choosing and can expedite your entry. Select “Plan Your Visit” then “Admission” to choose your date and time.

I booked my tickets using the Member Portal—now where do I access them?
To access your tickets, select the drop-down menu at the top right of the home screen. Select “My Orders” to view your tickets. You will also receive your tickets and a confirmation via email.

Do I need to print my tickets before I visit?
No. You may print your tickets if you like, but you can show them on your mobile device or tablet. (Our free Wi-Fi is “barnespublic”; no password necessary.)

Can I use my digital membership card to receive discounts at the Barnes Shop and restaurant?
Yes, just show your digital membership card to receive your 10% member discount.

Can I book programs or classes through the portal?
Yes. Select the drop-down menu at the top right of the home screen. For upcoming programs, select “Plan Your Visit.” To book classes select “Classes.” (When signing up for multiple classes, each registration must be completed in separate transactions.)

Can I use my digital membership card at other museums to receive reciprocal benefits?
Yes. All Barnes members have reciprocal privileges at both the Musée d’Orsay and the Musée de l’Orangerie in Paris. Present your digital membership card to admission staff to enjoy complimentary admission for two. Members at the Supporter level or higher also receive reciprocal benefits at 400-plus museums in the US and Canada. Learn more here.

Can I renew or upgrade my membership through the portal?
Yes, when your membership is eligible for renewal, you can find a Renew Membership link on the Settings page. You can also renew or upgrade your membership by calling our Member Services team at 215.278.7100.

How do I update my contact information or change a membership cardholder?
To update your contact information/cardholders, please email us or call 215.278.7100.

Still have questions? Email us.